​Refund & Return Policy

This policy reflects our unique commitment to product quality and the Consumer Protection Act (CPA).

 

 

1. Our Quality Guarantee

 

Natures Vibration is committed to superior product quality. Unlike many in the industry, we accept returns even if the packaging for oils, edibles, or flowers has been opened.

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2. Return Process & Quality Checks

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• Window: Customers have 7 to 14 days from the date of receipt to log a return.

• Inspection: All returned items will undergo a quality check on our side to investigate the issue and ensure future incidents are prevented.

• Disposal: To maintain safety standards, we will discard any compromised items ourselves.

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3. Refund Methods

 

Once a return is approved following our quality check, patrons can choose to receive their refund via:

• A direct transfer to their bank account/card.

• Store Credit to be used for future purchases.

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4. How to Log a Return

 

Please contact us at naturesvibration47@gmail.com with your order number and details regarding the quality concern.